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About the Educational Institute

We Train The Best!

Established in 1953, the American Hotel & Lodging Educational Institute (AHLEI), one of the finest nonprofit member benefits of the American Hotel & Lodging Association (AH&LA), is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide. AHLEI continues to meet and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.

Professional certification from the American Hotel & Lodging Educational Institute is the ultimate distinction of professional excellence for the hospitality industry. AHLEI certifies and validates competencies in conjunction with academia and industry experts for more than 20 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA® - the Certified Hotel Administrator .

AHLEI extends its reputation around the globe to serve the needs of learning institutions and hotel organizations through 100 licensed affiliates in 60 different countries. The American Hotel & Lodging Educational Institute also has an official office located in India, and holds exclusive Hospitality Education Program (HEP) license agreements in numerous countries connecting AHLEI's research and expertise to hospitality operations throughout Europe, Asia, the Middle East, Africa, and Latin America.

AHLEI's audited financial statements and FORM 990 , "Return of Organization Exempt From Income Tax," provides details of its operations and financial positions.

Minaz Abji

Executive Vice President, Asset Mgt.
Host Hotels & Resorts

S. Kirk Kinsell

President & CEO
Loews Hotels

Paul Kirwin

President & CEO

James Abrahamson
Chief Executive Officer
Interstate Hotels & Resorts

Geoff Ballotti
President & CEO
Wyndham Hotels & Resorts

Joe Berger
President - Americas
Hilton Hotels Corporation

Lynne Dougherty
Senior Vice President, Owner & Franchise Services (retired)
Starwood Hotels & Resorts Worldwide

Anthony A. Falor
Managing Director, National Hospitality Group Leader

Chuck Floyd
Chief Operation Officer
Hyatt Hotels Corporation

Marc J. Gordon
President & CEO
Illinois Hotel & Lodging Association

Kevin P. Hanley
Senior Vice President
HREC Investment Advisors

Jill Heymer
Vice President, Product Sales

Dave Johnson
President & CEO
Aimbridge Hospitality

Nancy Johnson, CHA
Carlson Rezidor Hotel Group (Retired)

Robert O'Halloran
Professor and Chair, Dept. of Hospitality
East Carolina University

Neil Shah
Chief Operating Officer
Hersha Hospitality

India About

In 1994, with the India travel and tourism industry rapidly growing, the American Hotel & Lodging Educational Institute (AHLEI) established an office in India. 

Registered User Institute (RUI) is an exclusive arrangement in India, offered to Indian institutes with a limited number of students enrolled in their programs. RUI Application (PDF format). 

Locate current RUI here: Registered User Institutes  

For additional information, please contact: 

Dennie Matthews, Chief Managing Officer | email: dmatthews@ahlei.org | phone: +91-22-26820878

global Florida
6751 Forum Drive
Suite 220
Orlando, FL 32821 USA

2113 North High Street
Lansing, MI 48906 USA 

Asha House
28, Suren Road
Andheri East, Mumbai 400 093

The American Hotel & Lodging Educational Institute (AHLEI) has been serving the training and professional development needs of hospitality industry professionals for 60 years. Arthur Landstreet, a Tennessee hotelier and chair of the (then-named) American Hotel Association's Education Committee, first proposed an independent training organization to prepare hospitality personnel to fill the industry's many open management positions in 1949. Industry response was lukewarm, but Landstreet managed to interest Conrad Hilton in his idea. J.B. Herndon, one of Hilton's vice presidents, embraced education as the focus of his AHA presidential platform, announcing the formation of the American Hotel Institute when he accepted the presidency in 1951. 

AHLEI had its birth at Mississippi State University in 1953, where the school's faculty worked closely with hospitality leaders throughout the country to determine the industry's training needs and develop a 12-course home-study curriculum for middle managers. AHLEI moved its offices to Michigan State University in the mid-1950s and consolidated with the AH&MA's education department in 1959. In 1997, the company's headquarters moved to Orlando, Fla., while academic sales, publications, and fulfillment remained in Michigan.  

From home study courses, AHLEI began to expand its professional development resources in the 1970s, with the introduction of the Certified Hotel Administrator (CHA) . Today, AHLEI offers more than 20 professional certifications .  

Throughout its history, AHLEI has responded to industry needs with new programs and delivery methods that keep pace with the times. The first AHLEI training video was produced in 1985. In 1996, AHLEI introduced language-free videos for line-level training, responding to the industry's diverse workforce. In 1999 AHLEI began offering online, web-based trained, CourseLine® and CyberCinema® . The organization's online store was launched in 2003, enabling customers to order over the Internet. In 2011, AHLEI began offering some of its textbooks in eText format, and added online components to some textbooks to offer additional learning material for learners. Several of AHLEI's professional certification exams are also offered online.