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      Maintenance Employee (HSC)

      Maintenance Employee (HSC)

      Membership Benefits Link

      Recertification Information Link

      Member: $40.00
      Nonmember: $55.00

      The Hospitality Skills Certification (HSC) programs for hospitality employees brings the professional clout of the Educational Institute's (EI) certification programs to the people who are on the front-line with guests. EI offers designations for those who work in food and beverage, guest service, and housekeeping positions. HSC programs support skill and knowledge training integrated with performance assessment, recognition and achievement.

      To successfully earn the Maintenance Employee HSC designation, a candidate/employee must complete the following requirements:

      • Be currently employed in the hospitality industry or be a student in a workforce development program or in a hospitality management program at an accredited school
      • Achieve a score of 70% or better on a written exam
      • Receive a "Acceptable" rating on 70% of the outlined tasks on the skills validation form

      Upon successful completion of a HSC program, employees earn a certificate, lapel pin and global recognition for their accomplishment.

      For additional information, please contact the Professional Certification Department:
      email: certification@ahla.com | Phone +1.407.999.8100 or 1.888.575.8726 | Fax: +1.407.236.7848 or +1.407.999.8610

      Download the Maintenance Employee order form(PDF format)

      Complete and return the order form by mail or fax, along with the examination fee.

      Within three weeks, the Educational Institute will send the Maintenance Employee exam to your designated proctor.

      A Maintenance Employee Skills Guide is available to help prepare employees for the Maintenance Employee Hospitality Skills Certification exam.

      The guide outlines exactly what maintenance employees must know and do for their particular job.

      Segments include:

      • Job knowledge
      • Task lists
      • Task breakdowns
      • Job tips