Certified Hospitality Sales Professional (CHSP®)

Certified Hospitality Sales Professional (CHSP®)


Membership BenefitsMembership Benefits

Member: $300.00
Nonmember: $375.00

The Certified Hospitality Sales Professional (CHSP®) is the most prestigious certification available to all areas of hospitality sales to include the selling of rooms, conventions/conferences, and banquets/catering. It is part of an elite group of hospitality professionals who by combining education and experience with dedication to the industry have achieved a high level of expertise.  

Globally recognized, the CHSP® is a highly respected professional credential that validates your advanced knowledge in the hospitality industry. It is an honor awarded to lodging professionals whose leadership and managerial abilities are exemplary.   

Achieving the CHSP® certification announces that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols; and serves as leverage in current and future career opportunities.   

Fee includes: CHSP® Skills Guide, Exam; Certificate and Lapel Pin upon successful completion of the exam.

The CHSP® designation may be used on letterhead, business cards, and other writings.  


Once certified, designees are automatically enrolled in the CHSP® Recertification  Program, which recognizes and rewards continuing efforts toward hospitality career growth. A portfolio to help track professional-development activities is provided. Every five years, the Certification Commission will recertify those who qualify based on their accomplishments. A new jeweled lapel pin (reflecting the number of years certified) and certificate are awarded at the time of each recertification.   


For additional information, please contact the Professional Certification Department:
email: certification@ahla.com | Phone +1.407.999.8100 or 1.888.575.8726 | Fax: +1.407.236.7848 or +1.407.999.8610

Because individual backgrounds vary widely in the hospitality industry, applicants may pursue the CHSP® designation if currently employed in these qualifying positions: 

  • Fifty percent or more of the duties and responsibilities involve sales of sleeping rooms and/or meeting space to groups or individuals. All areas of hospitality sales are included: room, convention/conference, banquet/catering, group, etc.

    Candidate Time in Position: 6-months, OR

  • One current AHLEI supervisor, management, department head, or executive certification eliminates time requirement
  • Degree from an accredited academic institution eliminates time requirement 

The CHSP® application is available both online and in a printable format.  

Online Application

Start by accessing the online application

Have the following documents available to upload: 
  • Current Resume
  • Job Description
  • Employment Verification Form (signed by your immediate supervisor)
  • Copy of diploma or transcripts (if applying under Plan A)
  • Complete payment

Printable Application

Download the Certified Hospitality Sales Professional (CHSP®) application  form ( PDF format )

Exam Preparation Material

Candidates for the Certified Hospitality Sales Professional (CHSP®) designation will receive the CHSP® study materials.

Interested in taking your certification exam? Our high-quality exams are designed to ensure maximum value to our customers, and each has been rigorously tested before release. The Educational Institute offers select certifications exams online.

A proctor* may be a CHA®, CHSP®, a hospitality educator, an AH&LA member association/federation executive, your immediate supervisor or a member of the clergy.

*Please keep in mind that your designated proctor cannot be a relative.

The CHSP® exam consists of 100 multiple-choice questions that must be answered within a two hour time period. All test questions are designed to test the candidate's mastery of various competencies derived from six key areas of knowledge in combination with on-the-job hospitality work experience. The key areas of testing are:

  • The Marketing Plan
  • Business and Leisure Travelers
  • Travel Agents and Meeting Planners
  • The Sales Office and Reservations
  • Revenue Management
  • Personal and Telephone Sales

Candidates must submit an application and meet the necessary prerequisites. All online exams require that examinations be administered under the supervision of a proctor.

For additional information, please contact the Professional Certification Department:
email: certification@ahla.com | Phone +1.407.999.8100 or 1.888.575.8726 | Fax: +1.407.236.7848 or +1.407.999.8610


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