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      Housekeeping Textbook Reflects Strong EI-Rooms Chronicle Relationship

      Lansing, Michigan, October 2008 - The new textbook,Managing Housekeeping Operations, Revised Third Edition, represents a collaboration between the American Hotel & Lodging Educational Institute (EI) andThe Rooms Chronicle®(TRC), a leading hotel rooms management publication and website.

      The revised housekeeping book was co-authored by TRC's founder, Aleta A. Nitschke, CHA, and TRC's executive editor, William D. Frye, Ph.D., CHE, associate professor, College of Hospitality and Tourism Management, Niagara University. The book includes housekeeping operations-related content and excerpts from more than 100The Rooms Chroniclearticles, with content contributed by hospitality experts including Ray Ellis, Jr., Dr. John Hogan, Phil Sprague, Mary Friedman, and Gail Edwards.

      Managing Housekeeping Operations, Revised Third Edition, shows readers what it takes to direct the daily operations of the housekeeping department, from big-picture management issues to technical details for cleaning each area. The new edition features more than 100 pages of new content and two new chapters, reflecting the extensive changes in the hotel industry.

      New and updated information in this edition includes discussions of:

      • Post- 9/11 security concerns
      • Amenities and guestroom furnishings (bathrobes, triple sheeting, higher thread counts, "bed wars," pillow menus, wireless Internet, etc.)
      • Human resources (diversity, recruitment challenges, immigration reform laws, turnover, selection and interviewing)
      • "Green" housekeeping (microfiber mops, reusing linens/towels, chemical use, green lighting, etc.)
      • Health concerns (bedbugs, mold, viral outbreaks)

      The relationship between EI andThe Rooms Chronicleunderscores EI's commitment to provide hospitality schools and professionals with competency-based, industry-driven hospitality management content. As part of this commitment, EI and TRC will also provide complimentary, one-year subscriptions toThe Rooms Chronicleto member schools of EI's Academic Advisory Council, providing them with relevant how-to information for day-to-day hospitality operations to share with students and faculty members.

      Managing Housekeeping Operations, Revised Third Edition, is available for $92.95. AH&LA members pay only $65.95. To order, visit http://www.ahlei.org or call 800-752-4567 or 517-372-8800. Outside the U.S. and Canada, call 407-999-8100.

      About the American Hotel & Lodging Educational Institute
      Established in 1953 as a nonprofit educational foundation of the American Hotel & Lodging Association, the Educational Institute’s mission is to continue being the preferred provider to the lodging industry, hospitality schools, and related hospitality industries by developing and providing quality resources to train, educate, and certify hospitality professionals worldwide.

      Elizabeth Johnson - ejohnson@ahla.com