Supervisory Skill Builders Workbooks-REVISED

Supervisory Skill Builders Workbooks-REVISED

Fourth Edition


Membership BenefitsMembership Benefits

Member: $120.95
Nonmember: $160.95

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Supervisory Skill Builders workbooks provide supervisors with insight into the skills and competencies they need to manage their time. Supervisors will gain the know-how to communicate effectively, motivate their employees, resolve workplace conflicts, and to gain the respect, trust and support from the people who work for them.

The workbooks contain a variety of exercises, checklists, and other activities to help learners self-assess and engage with the content. 

Nine topics are:

  • You as a Supervisor
  • Conducting Orientation and Training
  • Leadership
  • Handling Problems and Conflicts
  • Motivation and Team Building
  • Staffing and Scheduling
  • Improving Employee Performance
  • Effective Communication
  • Time Management

Sold as a package that includes all nine workbooks. Instructor Guides are available for group training. To purchase individual workbook titles, please call 800.349.0299  or +1.407.999.8100

Supervisory Skill Builders workbooks are for in-person or on-the-job training, an online version of the program is available for self-study. Supervisory Skill Builders also prepares learners for the Certified Hospitality Supervisor (CHS®) professional certification designation.



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