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      International Hotels Development and Management

      International Hotels Development and Management

      Second Edition


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      Introduce students to the exciting world of international hospitality with this extensively-revised textbook that explores key issues in global hotel development and management. Students will learn about new trends and developments that have changed the context of international hotel operations and management and explore international policies affecting travel, tourism, and hospitality development. All tables, exhibits, and statistics have been updated throughout the text to provide students with the most current information available.

      Topics include:

      • Trends in global distribution systems, sustainable development, new hotel products, and consumer demographics
      • Growth and importance of China, India, and the Middle East as destinations for hotel development and management
      • Country-specific policies regarding investment regulations, visa programs, hotel classification systems, and travel advisories

      Includes course exam scan sheet for students taking the course in a school program.

      Chuck Yim Gee, Dean Emeritus, University of Hawaii at Manoa, School of Travel Industry Management
      ©2008, Softbound
      ISBN 978-0-86612-329-7

      Attention Instructors:

      This title is distributed in the United States by Pearson Higher Education.  For additional instructor information or to place an order, please visit Pearson's website.

      To find your Pearson customer service representative, visit http://www.pearsonhighered.com/replocator/.

      Table of Contents

      Chapter 1: Globalization, Tourism, and the Lodging Sector
      Chapter 2: The Emergence of International Hotels
      Chapter 3: Political Aspects of the International Travel, Tourism, and Lodging Industry
      Chapter 4: Financing International Hotels
      Chapter 5: The Decision to Go Global
      Chapter 6: Developing an International Hotel Project
      Chapter 7: International Hotel Contracts and Agreements
      Chapter 8: Understanding Cultural Diversity
      Chapter 9: Selection and Preparation of International Hotel Executives
      Chapter 10: International Human Resource Management
      Chapter 11: Special Considerations in Managing International Hotel Operations
      Chapter 12: International Hotel Classifications and Standards
      Chapter 13: International Hotel Sales and Marketing
      Chapter 14: Global Competition and the Future


      Prerequisites: None

      Course Description: This course provides the background every hospitality student will need in today's rapidly changing global marketplace. It introduces students to issues involved in planning, developing, marketing, and managing hotels in the international arena. It also gives students a solid foundation for understanding and managing cultural diversity in the workplace, and underscores the importance of protocol in international interactions.

      Objectives: At the completion of this course, students should be able to:

      1. Describe the factors that have contributed to globalization and a global economy.
      2. Summarize the composition, size, and growth of international tourism and lodging.
      3. Outline the factors affecting international hotel expansion into European, North American, Middle Eastern, and Asia-Pacific markets.
      4. Identify and describe various barriers to travel, including those affecting travelers and those affecting businesses dealing with travelers.
      5. Describe affiliation options available to hotel companies, and explain affiliation considerations.
      6. Outline problems and concerns associated with multinational operations.
      7. Identify the roles and responsibilities of the international hotel development team, and explain why local representation and expertise are often critically important.
      8. Identify the infrastructure and labor concerns that developers of international hotels often must address and the various ways in which they may address them.
      9. Outline the potential problems associated with building a hotel in a cross-cultural environment.
      10. Define "sustainable development" and describe organizations and global initiatives that are advancing "green" issues affecting international hotel projects.
      11. Contrast the positive effects of cultural diversity in the workplace with the negative effects, and identify important considerations in managing diversity.
      12. Explain why it is important for hotel operators to follow business protocol, and identify some of the complications in cross-cultural negotiating.
      13. Describe several of the issues and policy matters that affect the selection and use of expatriate personnel, and cite advantages and disadvantages of hiring local nationals instead of expatriates.
      14. Describe how to evaluate a candidate for foreign assignment and the factors involved in acculturation.
      15. Outline the general goals of international human resource management and list the three main types or groupings of IHRM activities and their components.
      16. Identify and briefly describe several hotel classification systems in use today.
      17. Summarize the development of an international marketing strategy for hotels and describe the role of travel agents in the hotel booking process.
      18. Identify, define, and explain several factors and developments that are likely to affect the nature and pace of globalization in the travel, tourism, and lodging industry in the years to come.

      Group Teaching Guidelines: This course has fourteen chapter sessions that can be combined or broken down to meet a variety of scheduling needs. Many class activities are included in the Instructor's Guide.

      Evaluation: The student must complete a comprehensive final examination.

      Learning Resource: International Hotel Management, Second Edition, by Chuck Yim Gee.

      Presentation Files

      These files are available by chapter for most EI texts. If the book title is underlined, then PowerPoint files are available. Not all chapters have files however, but If the chapter title is underlined, simply click to download the file to your computer. The files are in PowerPoint 95 format, and can be used in both 95, 97 and 2000 versions of PowerPoint.

      Chapter: 1 Globalization, Tourism, and the Lodging Sector
      Chapter: 2 The Emergence of International Hotels
      Chapter: 5 The Decision to Go Global
      Chapter: 6 Developing an International Hotel Project
      Chapter: 7 International Hotel Contracts and Agreements
      Chapter: 8 Understanding Cultural Diversity
      Chapter: 9 Selection and Preparation of International Hotel Executives
      Chapter: 11 Special Considerations in Managing International Hotel Operations
      Chapter: 12 International Hotel Classifications and Standards
      Chapter: 13 International Hotel Sales and Marketing

      Related Items

      Course Exam Scan Sheet
      Course Exam Scan Sheet