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This book provides readers with an overview of the world of spa, one of the fastest-growing segments of hospitality. It examines today's spa industry and introduces readers to spa careers. It takes readers through a typical day from a spa director's perspective, examines the qualities of an outstanding spa experience, and discusses industry trends and future directions.
Authors: Bridgette M. Redman and Elizabeth M. Johnson
©2008, 10 chapters, Softbound
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This title is distributed in the United States by Pearson Higher Education. For additional instructor information or to place an order, please visit Pearson's website.
To find your Pearson customer service representative, visit http://www.pearsonhighered.com/replocator/.
Chapter: 1 Philosophy of Spa
Chapter: 2 A History of Spa and Spa Cultures
Chapter: 3 Contemporary Spa
Chapter: 4 Trend Analysis: Predictions and Possibilities
Chapter: 5 The Spa Service Experience
Chapter: 6 Traditions, Treatments, and Terms
Chapter: 7 Financial Organization of Spas
Chapter: 8 Spa Careers, Vocations, and Professions
Chapter: 9 A Day in the Life of a Spa Director
Chapter: 10 Leadership and EthicsDownload
Course Description: This course introduces students to the world of spa, taking a comprehensive look at subjects ranging from the history and cultural development of spas to spa terminology and financial realities. The course takes students through a typical day from a spa director's perspective, examines the qualities of outstanding service, and discusses industry trends and future directions.
Objectives: At the completion of this course, students should be able to:
Group Teaching Guidelines: This course is designed with ten chapter sessions that can be combined or broken down to meet a variety of scheduling needs. Class activities are included in the Instructor's Guide.
Evaluation: The student must complete a comprehensive final examination.
Learning Resource: Spa: A Comprehensive Introduction, by Bridgette M. Redman and Elizabeth M. Johnson
These files, available by chapter, are formatted in Microsoft PowerPoint.
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