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This textbook has been substantially updated to reflect safety and security issues of current concern within the hospitality industry. This third edition presents best practices and guidance related to risk management in the hospitality workplace. Content takes a broader and more global view of the issues, and focuses on identification and mediation of a variety of safety and security concerns.
This textbook comes packaged with a keycode that provides access to Eye on Awareness®-Hotel Security Training as an online component that provides additional, interactive material to reinforce the books content. It provides the skills and knowledge that are essential for personnel in a lodging property. Review questions cover the content to assess comprehension of the material.
David M. Stipanuk, Cornell University
Raymond C. Ellis, Jr., CHE
©2013, 10 chapters, Softbound
This title is distributed in the United States by Pearson Higher Education. For additional instructor information or to place an order, please visit Pearson's website.
To find your Pearson customer service representative, visit http://www.pearsonhighered.com/replocator/.
Chapter: 1 Security and Safety in the Lodging Industry
Chapter: 2 Legal Aspects of Loss Prevention
Chapter: 3 Security Programs, Training, Design, and Equipment
Chapter: 4 Security Procedures Covering Guest Concerns
Chapter: 5 Lodging Safety
Chapter: 6 Departmental Responsibilities in Guest and Asset Protection
Chapter: 7 Employee Safety
Chapter: 8 The Protection of Funds and Information
Chapter: 9 Emergency Management and Media Relations
Chapter: 10 InsuranceDownload
Prerequisites: NoneCourse Description: This course explains the issues surrounding the need for individualized hotel security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection, explores risk management and loss prevention issues, and outlines OSHA regulations that apply to lodging properties.Objectives: At the completion of this course, students should be able to:
Group Teaching Guidelines: This course is designed with ten chapter sessions that can be combined or broken down to meet a variety of scheduling needs. Class activities are included in the Instructor's Guide.
Evaluation: The student must complete a comprehensive final examination.
Learning Resource:Security and Loss Prevention Management, Third Edition, by David M. Stipanuk and Raymond C. Ellis, Jr.
− Online Video Links by Chapter
− Website Links by Chapter
− Legal Cases
− OSHA Supplement Download
These files, available by chapter, are formatted in Microsoft PowerPoint.
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