Member: $11.00Nonmember: $21.00
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The Front Desk Representative Employee Reference Guide for the TRAC (Train, Retain, Assess, Certify) program serves as a follow-up to training. It serves as a handy reference guide that improves training retention.
The guide includes the step-by-step task breakdowns of the knowledge and skills needed for employees to perform their day-to-day job responsibilities along with follow-up questions to help them review what they have learned.
The reference guide is a helpful resource in preparation for the Front Desk Representative certification exam.
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