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Housekeeping is critical to the success of today's hospitality operations. This eText shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area.
Keycode access to the eText includes an accompanying online component. The eText features include zoom, enlarge exhibit, key term definitions, hyperlinks to related websites, and quick access to terms and review questions. The online component includes video clip's from AHLEI's training resources, short quizzes, definitions, links to relevant websites, interactive exercises, and industry news.
Author: Aleta A. Nitschke, The Rooms Chronicle and William D. Frye ©2008, 14 chapters, Softbound ISBN 978-0-86612-383-9
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